U.S. POLO ASSN.

HOI is your destination for European fashion trends. carefully selected from the latest trends and seasonal collections.

At HOI , we aim to provide a smooth and secure shopping experience.

Please read our shipping policy carefully before placing your order.

𝗢𝗿𝗱𝗲𝗿 𝗖𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻:
* Please note that trying or opening the package before the courier leaves is not allowed.
* To confirm your order, shipping fees must be paid in advance. Once the transfer is completed, customers are required to send a payment confirmation screenshot to proceed with order confirmation.
* Orders that are not confirmed within 24 hours will be automatically canceled.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗲𝘀:
* Shipping fees are non-refundable once the order is confirmed and payment is received. • Opening or trying the product before the courier leaves is not permitted.

* ⁠Please note that trying or opening the package before the courier leaves is not allowed.
* Exchange or Return Requests must be made within 24 hours of receiving your order.
* After 24 hours, no exchange or refund will be accepted.
* Items must be in original condition, including:
* Original case, tags and packaging
* Unworn, unused, and clean.

Important Notes:
* Items showing signs of use or damage will not be accepted.
* We reserve the right to decline any exchange request that doesn’t meet the above conditions.

Please contact us via WhatsApp with the following details:
√ Order number
√ Date of delivery
√ Screenshot of your order and video for the item.

If you have any other questions, our customer support team is happy to assist you via WhatsApp or Instagram at: 01092022088